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FAQs

1. Why does Festy need access to my contacts?
Festy uses your contacts to help you easily add birthdays and special events for the people you care about. This makes it quicker to set up your calendar and send cards or gifts without needing to manually input names and dates.

2. Why does Festy ask for notification permissions?
Notifications ensure you never miss an important celebration. We’ll send you reminders for birthdays, upcoming events, and when someone sends you a card or gift — all at the right time.

3. How do I send an eCard on Festy?
To send an eCard:Tap on a person from your calendar.Select “Send eCard”.Choose a design, add a message, and send.You can send eCards to both Festy users and non-users.

4. How do I share my Festy profile or invite link?
Go to your profile, tap “Share Festy”, and copy or send your invite link via WhatsApp, Instagram, or text. When someone clicks it, they can join and connect directly with you.

5. How do I add someone to my Festy calendar?
Tap “+ Add Person” on your home screen or profile. You can add someone manually or from your contacts. Input their name, birthday, and optionally link their phone number or email.

6. Can I send an eCard to someone who isn’t on Festy?
Yes! Just enter their phone number or email when sending the card. They’ll receive the eCard as a link and can view it in their browser — no sign-up needed.

7. How do I know if someone has received my card or reminder?
We’ll notify you when your eCard is viewed. For reminders or gift cards, you’ll see a “delivered” status and sometimes even reactions if they respond.

8. How can I edit or delete a birthday or event?
Tap the person or event on your calendar, then tap the “Edit” or “Delete” button. You can change the name, date, or remove it entirely.

9. How do I manage or turn off reminders?
Go to Settings > Notifications, where you can customise when and how you receive reminders — or turn them off entirely for certain people or all events.

10. Can I sync Festy across multiple devices?
Yes — just log in using the same account (email or phone number) on another device, and your calendar, reminders, and settings will sync automatically.

11. How do I update my profile or change my birthday?
Go to Profile > Edit, where you can update your name, photo, and birthday. If you need to change the phone or email linked to your account, reach out to support.


 

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